Billing & modules

In the Billing tab you manage your Vinitor subscription. Vinitor uses a modular pricing model — you choose only the modules you need and pay per hectare of vine area.

Note

Navigate to Settings in the sidebar and select the Billing tab. This tab is only visible to users with the BILLING_MANAGE permission.

Subscription status

At the top of the page, a status badge shows the current state of your subscription:

Status	Description
Free	No active subscription — limited features, no paid modules
Trial period	Trial phase with full module access — the end date and the estimated costs after the trial are shown
Active	Active subscription with billing period, next billing date and estimated costs
Payment due	A payment has failed and is being retried. Your module access is retained during this time. The section is called Payment overdue
Cancelled	Subscription has been cancelled — you can create a new one at any time
Suspended	The payment attempts have been exhausted — the paid modules are disabled until the outstanding invoice is settled. A paused subscription is also shown here

When a payment fails

Vinitor does not suspend your account on the first failed payment attempt. The process is staged:

1. Payment due — access is retained

   If a charge fails, the status switches to Payment due and you receive an email. The payment is automatically retried several times over the following days. All modules remain usable during this time.

2. Suspended — paid modules are dormant

   If every attempt remains unsuccessful, the account switches to Suspended. The paid modules are disabled; the three free modules remain available. Your data is retained in full.

3. Reactivation — automatic

   As soon as the outstanding invoice is paid, your account is reactivated automatically and all booked modules are immediately available again. You receive a confirmation email about it. There is no need to contact support, and your subscription does not have to be created again.

Additional authorisation by your bank

If your bank requires separate confirmation for a charge (3-D Secure), you receive an email with a link to authorise it. Confirm the payment there and the subscription continues as normal — without that authorisation the payment would fail even with a funded card.

Links in billing emails expire after 24 hours

For security reasons, the links in our billing emails — for example to store a new payment method — are valid for 24 hours. If a link has expired, simply open the Billing tab directly in the dashboard; the same functions are available there at any time.

Modules

Three modules are free and always active — they are available to every business without a subscription:

Module	Description
Field record book	Create, edit and organise vineyards in groups
Employee management	Create user accounts, assign roles and manage teams
Vineyard import	Import vineyards from external systems (eAMA, FIONA, LAFIS, LEA, LAWIS+)

In addition, Vinitor offers eight paid modules that you can activate individually:

Module	Description
Task management	Create, assign and manage tasks
Task table	Tabular overview of all tasks
Map overview	Geographic view of your vineyards and tasks
GPS tracking	Real-time location tracking of machinery and employees
Statistics	Analyses and evaluations
Equipment management	Manage machinery and equipment
Plant protection	Spray plans, active substances and plant protection records
Reports	Create and export reports

Modules follow the subscription

Which paid modules are active follows exclusively from your subscription. There is no separate unlocking mechanism — every change to your subscription automatically affects module access.

The three free modules are unaffected by this: they remain available even when a subscription has been suspended or cancelled.

Tip

Use the price calculator to calculate the monthly costs for your desired module combination and vine area.

Create or change a subscription

1. Open the module dialog

   Click Create subscription (on the free plan) or Change subscription (with an existing subscription).

2. Select modules

   In the dialog, all available modules with their estimated costs are displayed. Enable or disable the desired modules using the checkboxes.

3. Review the cost comparison

   When making a change, you see a comparison of current and new monthly costs as well as the added and removed modules.

4. Confirm

   Click Confirm to apply the changes. For a new subscription you are redirected to Stripe to complete the payment.

Payment method

In the Payment method section you can see whether a payment method is stored, and can add or update it:

• Add payment method — You are redirected to Stripe to enter your payment details securely.
• Update payment method — Change your existing payment method via Stripe.

Note

Your payment details are stored and processed directly with Stripe. Vinitor does not have access to your full card details.

Management

Via the Open customer portal button you access the Stripe customer portal. There you can:

• View and download invoices
• Manage payment methods
• Change invoice details (address, business name)

Cancel a subscription

1. Initiate the cancellation

   In the Cancel subscription section, click Cancel subscription.

2. Confirm

   Confirm the cancellation in the dialog.

Caution

After cancellation you receive an invoice for usage in the current billing period up to the cancellation date. Access to the paid modules ends immediately.

Permissions

Permission	Access to
BILLING_MANAGE	Create, change and cancel the subscription, manage the payment method, open the customer portal

Related pages

Settings — All settings Overview of all settings sections

Price calculator Calculate monthly costs for your module combination

Roles & permissions Assign the BILLING_MANAGE permission